1 Introduction & Scope
Bidbaji (bidbaji.ws) is a trusted online gaming platform in Bangladesh. We believe that a user's personal data is their own asset, and protecting that asset is our fundamental responsibility. This Privacy Policy applies to all services, websites, and mobile applications operated by bidbaji.
By reading this policy, you will learn what types of information bidbaji collects, how that information is used, who it is or is not shared with, and what rights you have over your own data. By using our platform, you are considered to have accepted this Privacy Policy.
Important Notice
This Privacy Policy governs our Terms & Conditionsis linked with. Reading both together will give you a clear and complete understanding of bidbaji's policies.
2 What Information We Collect
When you create an account, use our services, or make transactions on bidbaji, various types of information are collected — either automatically or directly from you. Full details are provided below.
| Data Type | What Data | How We Collect |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC Verification |
| Contact Information | Email address, mobile number, residential address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Information | Gaming history, betting patterns, session duration | Platform Operations |
| Communication Records | Support chat, email correspondence | Customer Support |
We only collect information that is genuinely necessary to deliver our services. Requesting unnecessary or excessive data goes against bidbaji's policy.
3 How Your Information Is Used
Bidbaji uses the information it collects for the purposes listed below. Each purpose is clearly defined and determined with your best interests in mind.
- Account Management: Your identity information is used for registration, login, and profile updates.
- Payment Processing: Financial information is used to securely process deposits and withdrawals.
- Identity Verification (KYC): Identity information is verified to prevent fraud and money laundering.
- Customer Support: Your contact details and previous conversations are used to resolve your issues quickly and efficiently.
- Personalized Experience: Customized offers are provided based on an analysis of your preferences and gaming history.
- Security Assurance: Device and IP information is reviewed to detect any suspicious activity.
- Legal Compliance: Your information is used to meet applicable legal and regulatory requirements.
- Promotional Communications: With your consent, we'll keep you informed about special offers and bonuses.
Promotional Emails
If you no longer wish to receive promotional emails or SMS from bidbaji, you can unsubscribe at any time by contacting our support team. Please note that important account-related messages will still be sent.
5 Security Measures
Bidbaji protects your data using industry-leading security technology. Our security layers are described below.
- SSL/TLS Encryption: All data transfers between your browser and our servers are secured via 256-bit SSL encryption.
- Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security when logging into your account.
- Data Encryption: Sensitive data stored in our databases is kept in an encrypted state at all times.
- Firewall Protection: Advanced firewall and DDoS protection measures are active at all times.
- Regular Audits: Independent security experts regularly audit our systems.
- Access Control: Only authorized personnel may access user data, and every access is fully logged.
- Suspicious Activity Monitoring: Our 24/7 automated system detects unusual activity and takes immediate action.
Your Responsibilities
Regardless of the advanced security bidbaji provides, keeping your password strong and confidential is entirely your own responsibility. If you notice anything suspicious, please notify us immediately.
6 Cookie Policy
Bidbaji uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Below is an overview of the types of cookies we use.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security tokens | Cleared at end of session | |
| Site usage analytics and performance improvement | 30 Days | |
| Remembering language preferences and display settings | 1 Year | |
| CSRF protection, fraud detection | Cleared at end of session |
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
7 Your Privacy Rights
Bidbaji fully recognizes your rights over your own data. You may exercise any of the following rights at any time.
Right to Access
You may request details of what information bidbaji holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request a copy of your information in a structured, portable format.
Right to Object
You may object to the processing of certain types of your personal data.
How to Exercise Your Rights
To exercise any of the rights listed above support@bidbaji.wsto email us. We will respond to your request within 30 days.
8 Data Retention Period
How long bidbaji retains your data is governed by the policy outlined below.
- All data is retained for as long as your account remains active.
- Even after account closure, financial transaction records are retained for up to 5 years as required by law.
- Customer support conversations are retained for up to 2 years after account closure.
- Once the required retention period has ended, data is securely deleted or anonymized.
- In the event of a legal dispute, relevant data will be retained until the matter is fully resolved.
9 Child Protection Policy
Bidbaji strictly refrains from serving anyone under 18 years of age. We do not knowingly collect personal information from minors.
- Age verification is carried out at the point of registration.
- Age verification is carried out as part of the KYC process.
- If a minor's account is discovered, it will be closed immediately and all collected data will be deleted.
- If a parent or guardian discovers that their child has created an account, please notify us immediately.
18+ Adults Only
Bidbaji is a gaming platform strictly for adults (18+). We are firmly committed to protecting minors.
10 Policy Updates
Bidbaji may update this Privacy Policy from time to time. The following process is followed whenever changes are made.
- You will be notified of any significant changes via email or SMS.
- Any changes to this policy will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
- Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
- If you object to any changes, please contact us before closing your account.
11 Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated support team.
- Email: support@bidbaji.ws
- Response Time: Up to 30 business days
- Customer Support: 24/7 live chat support available
We're Always Here for You
The bidbaji privacy team takes all your concerns seriously. Feel free to reach out to us whenever you need assistance.